Shine Magic Privacy Policy

Last Updated: 6/16/2026

This Privacy Policy explains how Shine Magic LLC, a Texas limited liability company operating under the brand name Shine Magic ("Shine Magic," "we," "us," or "our"), collects, uses, shares, and protects personal information when you visit https://www.shinemagic.com, purchase our products, create an account, subscribe to marketing communications, interact with our advertisements, or otherwise use our website, products, or services.

By using our website or providing personal information to us, you agree to the practices described in this Privacy Policy.

 

 

1. Information We Collect

We may collect personal information directly from you, automatically through your use of our website, and from third-party service providers or marketing partners.

Information You Provide to Us

We may collect information you provide when you:

  • Place an order

  • Create or use a customer account

  • Subscribe to email or SMS marketing

  • Contact customer support

  • Submit a product review, photo, or testimonial

  • Participate in promotions, surveys, or giveaways

  • Request a refund, replacement, or other customer service resolution

This information may include:

  • Name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Order details

  • Payment-related information

  • Customer service messages

  • Product reviews, photos, testimonials, or feedback

  • Marketing preferences

  • Any other information you choose to provide

We do not directly store full credit card numbers. Payment information is processed by our payment processors and ecommerce platform.

Information Collected Automatically

When you visit our website, we and our service providers may automatically collect certain information, including:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Referring website

  • Pages, products, and links viewed or clicked

  • Cart and checkout activity

  • Purchase activity

  • Email engagement (such as opens and clicks)

  • Approximate location based on IP address

  • Cookie and tracking technology identifiers

This information helps us operate the website, understand customer behavior, improve our products and marketing, prevent fraud, and measure advertising performance.

Information from Third Parties

We may receive information from third-party platforms and service providers, including:

  • Shopify and other ecommerce service providers

  • Klaviyo and other email, SMS, or customer relationship management (CRM) platforms

  • Advertising platforms (such as Google, Meta, TikTok, and Pinterest)

  • Analytics providers

  • Payment processors

  • Shipping and fulfillment providers

  • Fraud prevention providers

  • Customer support tools

  • Social media platforms, if you interact with us there

 

 

2. How We Use Personal Information

We may use personal information to:

  • Process and fulfill orders

  • Send order confirmations, shipping updates, and customer service communications

  • Provide refunds, replacements, and satisfaction-guarantee support

  • Manage customer accounts and subscriptions

  • Respond to customer questions and support requests

  • Improve our website, products, services, and customer experience

  • Send marketing emails or text messages, where permitted

  • Personalize website content, offers, and product recommendations

  • Measure the performance of our marketing and advertising

  • Build customer segments and audiences

  • Show or measure digital advertisements

  • Prevent fraud, abuse, or unauthorized transactions

  • Comply with legal, regulatory, tax, accounting, or operational requirements

  • Enforce our Terms and Conditions and other policies

 

 

3. Email and SMS Marketing

If you sign up for Shine Magic marketing communications, we may use your email address, phone number, purchase history, browsing activity, cart activity, and engagement data to send you marketing messages, product updates, promotions, reminders, subscription notices, abandoned-cart messages, and other communications.

We currently use or may use Klaviyo or similar marketing platforms to help manage email, SMS, customer segmentation, automated flows, and marketing analytics.

To opt out:

  • Email: Click the unsubscribe link in any marketing email.

  • SMS: Reply "STOP" to any text message or follow the opt-out instructions provided.

Transactional messages — such as order confirmations, shipping notices, account messages, or customer service communications — may still be sent even if you opt out of marketing.

We do not sell or share SMS opt-in data or SMS consent information with unaffiliated third parties for their own marketing purposes. We may share SMS-related information with service providers that help us send and manage text messages.

 

 

4. Cookies and Tracking Technologies

We and our service providers may use cookies, pixels, tags, software development kits (SDKs), local storage, and similar technologies to collect information about your interactions with our website and marketing communications.

These technologies may help us:

  • Keep the website functioning properly

  • Remember your preferences and maintain your cart or session

  • Understand website traffic and performance

  • Analyze product and page engagement

  • Personalize content and offers

  • Measure email and advertising performance

  • Retarget visitors with relevant ads

  • Prevent fraud and improve security

You may be able to adjust cookie settings through your browser or through cookie preference tools available on our website, if enabled. Blocking cookies may affect website functionality.

 

 

5. Advertising and Analytics

We may use advertising and analytics tools — including platforms such as Google, Meta, TikTok, Pinterest, or similar providers — to understand customer behavior, measure marketing performance, create advertising audiences, and show relevant advertisements.

These providers may collect or receive information from our website and other sources, including cookie identifiers, device information, browsing activity, product views, cart activity, purchase events, and similar data. They may use this information to provide measurement services and targeted advertising.

Depending on applicable law, the use of certain advertising cookies, pixels, or similar technologies may be considered a "sale," "sharing," or "targeted advertising" activity. Where required, we will provide appropriate choices to opt out of such activities.

 

 

6. How We Share Personal Information

We may share personal information with third parties that help us operate our business, provide our services, and market our products. These may include:

  • Ecommerce platforms, including Shopify

  • Payment processors

  • Shipping and fulfillment providers

  • Email, SMS, and CRM providers, including Klaviyo

  • Advertising platforms

  • Analytics providers

  • Fraud prevention and security providers

  • Customer support tools

  • Review and subscription management platforms

  • Professional advisors, including attorneys, accountants, consultants, and insurers

  • Government authorities or other parties when required by law

We may also share information in connection with a business transaction, such as a merger, acquisition, financing, reorganization, or sale of assets.

We do not sell personal information for money. However, as described above, certain advertising or analytics activities may be considered a "sale," "sharing," or "targeted advertising" under some state privacy laws.

 

 

7. Subscriptions and Recurring Orders

If you purchase a subscription or recurring order, we may use your personal information to manage the subscription, process recurring payments, send renewal notices, provide customer support, and allow you to cancel, pause, skip, or modify future orders.

Subscription-related information may be shared with ecommerce, payment, subscription management, email, SMS, and customer support providers as needed to operate the subscription program.

 

 

8. Product Reviews and User Content

If you submit a product review, testimonial, photo, video, comment, or other content, we may publish that content on our website, in marketing materials, on social media, or in advertisements.

Published reviews or testimonials may display your name, initials, location, rating, review text, images, or other information you choose to submit. Please do not submit content you do not want made public.

 

 

9. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy — including to provide products and services, maintain customer records, comply with legal obligations, resolve disputes, prevent fraud, enforce agreements, and operate our business.

Retention periods may vary depending on the type of information, the purpose for collection, legal requirements, and business needs.

 

 

10. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials. Please notify us at info@shinemagic.com if you believe your account has been accessed without your authorization.

 

 

11. Your Privacy Choices

Depending on where you live and applicable law, you may have certain rights regarding your personal information. These may include the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of personal information

  • Opt out of marketing communications

  • Opt out of certain targeted advertising, sale, or sharing activities

  • Request a copy of certain personal information

  • Appeal a denied privacy request, where required by law

To submit a privacy request, contact us at info@shinemagic.com. We may need to verify your identity before fulfilling certain requests. We will not discriminate against you for exercising privacy rights provided by applicable law.

 

 

12. California and Other U.S. State Privacy Rights

Residents of California and certain other U.S. states may have additional privacy rights under applicable state privacy laws, including the California Consumer Privacy Act (CCPA) and similar statutes.

Depending on whether those laws apply to Shine Magic, these rights may include:

  • The right to know what categories of personal information we collect, use, disclose, sell, or share

  • The right to request deletion or correction of personal information

  • The right to opt out of sale, sharing, or targeted advertising

  • The right to limit certain uses of sensitive personal information

  • The right to non-discrimination for exercising your privacy rights

We may collect the following categories of personal information:

  • Identifiers: name, email address, phone number, billing and shipping address, IP address, and device identifiers

  • Commercial information: products purchased, considered, returned, replaced, or reviewed

  • Internet or electronic activity: browsing behavior, product views, cart activity, email engagement, and ad interactions

  • Approximate geolocation: location inferred from IP address

  • Inferences: customer preferences, likely interests, or marketing segments

  • User-generated content: reviews, testimonials, photos, and customer service messages

We collect this information for the purposes described in this Privacy Policy. We may disclose these categories of information to the service providers and third parties described in this Privacy Policy.

We do not knowingly sell personal information for money. We may use advertising and analytics technologies that could be considered "selling," "sharing," or "targeted advertising" under certain state privacy laws. Where required, you may opt out by using the privacy choices available on our website or by contacting us at info@shinemagic.com.

 

 

13. Children's Privacy

Our website and products are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us at info@shinemagic.com and we will take reasonable steps to delete the information.

 

 

14. International Visitors

Shine Magic is based in the United States and primarily serves customers within the United States. If you access our website from outside the United States, you understand that your information may be collected, processed, stored, and transferred in the United States and other countries where our service providers operate, which may have different data protection laws than your home country.

 

 

15. Third-Party Websites and Services

Our website may contain links to third-party websites, apps, platforms, or services. We are not responsible for the privacy practices, content, or policies of third parties. We encourage you to review their privacy policies before providing personal information.

 

 

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last Updated" date. Your continued use of the website after the updated Privacy Policy is posted means you acknowledge and accept the updated policy. We encourage you to review this policy periodically.

 

 

17. Contact Us

If you have questions about this Privacy Policy, your personal information, or your privacy choices, please contact us at:

Shine Magic LLC Austin, Texas Email: info@shinemagic.com Website: https://www.shinemagic.com